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Banking Managed Services in New Zealand

System issues can cause an interruption in service that can result in unhappy customers and diluted brand recognition. Core banking systems empower the overall information technology environment to help run the core bank functions smoothly. Our managed services are helping New Zealand and Australian banks keep the core banking applications and related systems working efficiently.

Our carefully crafted managed services strategy ensures that mission-critical core banking applications are always up and running. Our banking domain expertise, coupled with technical strengths and industry-best practices, enables the early detection and resolution of issues.

The core managed services advantage :

Our native team of engineers and system managers in New Zealand simplify support procedures and deploy best practices, all of which contribute to maximizing system “up-time” and operational efficiency with service level management. No wonder, banks of NZ and Australia love us! Here are many advantages we bring to the table:
  • Shorter response times for resolving issues with metric-driven, consistent service standards and SLA-driven support services..
  • Process re-engineering and support services in addition to internal training to improve process efficiencies.
  • A single point of ownership for supporting interconnected applications and infrastructure support.
  • Our robust service framework fosters resilience and lowers operating expenses.

Banking Managed Services on Offer

Our core banking managed services bring strong product knowledge, developed delivery methodologies, and robust infrastructure support and maintenance skills. Our vast core banking expertise and seasoned engineers in New Zealand help bankers discover upgrades that greatly improve performance and profitability. Have a look at the most popular services:
  • Application Advisory :

    Undertake improvements to core Banking and IT applications, rationalization, upgrades, reviews, and assessment by opting for our core banking application advisory.

  • Application Management :

    Benefit from preventive, adaptive, and corrective maintenance of core banking applications and related IT systems. Patch management also included!

  • Application operations:

    Our core banking application operations team will be responsible for managing batch jobs, day-to-day operations (including the beginning and end of each day), and performance monitoring.

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Discuss Core Banking Management Plans

When it comes to core banking managed services, we are the most trusted technology services provider in New Zealand, Australia, and other neighboring regions. Discuss your managed services plans with our team of application engineers and start your journey toward better tech efficiency and performance.